TERMS AND CONDITIONS

• ALL ACCOUNTS ARE PRE-PAID

• MINIMUM OF 12 ITEMS TO BE PURCHASED PER ORDER

• PRODUCTION BEGINS UPON PROOF OF PAYMENT

• LEAD TIME FOR PRODUCTION IS 3-5 WEEKS

• ALL PRODUCTS ARE 100% GUARANTEED

• RETURN POLICY: ALL PRODUCTS ARE MADE TO ORDER. THEREFORE WE DO NOT GIVE REFUNDS. IF YOU HAVE RECEIVED A DAMAGED ITEM WE WILL REPLACE THE ITEM FOR YOU PROVIDED WE ARE NOTIFIED WITHIN 7 DAYS OF RECEIPT

• DISCREPANCIES BETWEEN THE CONTENTS AND THE PACKING SLIP MUST BE REPORTED WITHIN THREE DAYS OF RECEIPT. CLAIMS MADE AFTER THAT PERIOD WILL NOT BE ACCEPTED

• ALL PRICES INCLUDE VAT

• EXCHANGE RATES MAY FLUCTUATE,PRICES QUOTED IN FOREIGN CURRENCY ARE TO BE USED FOR REFERENCE PURPOSES ONLY .

• CAREFUL ATTENTION HAS BEEN TAKEN TO ENSURE THAT THE DESCRIPTIONS AND SPECIFICATIONS ARE CORRECT, HOWEVER WHILE THE COLOUR REPRODUCTION IS A CLOSE REPRESENTATION, A SLIGHT VARIATION IN ACTUAL GOODS MAY OCCUR.

• PACKAGING FOR THE GOODS SHALL BE AT THE DISCRETION OF SILO ONE, WHICH SHALL HAVE THE RIGHT TO PACK THE GOODS IN SUCH A MANNER AND WITH SUCH MATERIALS AND IN SUCH QUANTITIES AS IT IN ITS ABSOLUTE DISCRETION THINKS FIT.

• ALL CONTENT INCLUDING PICTURES, DESIGNS, LOGOS, PHOTOGRAPHS, TEXT WRITTEN AND OTHER MATERIALS ON THE THIS WEBSITE ARE OWNED, CONTROLLED, OR LICENSED TO SILO ONE. THEY ARE PROTECTED BY COPYRIGHT. UNAUTHORISED USE OF THIS CONTENT IS PROHIBITED.

• THE BUYER SHALL ACCEPT MUTUALLY ARRANGED DELIVERY. IF THE GOODS ARE UNDELIVERED, THE OBLIGATION IS WITH THE BUYER TO NEGOTIATE RE-DELIVERY WITH ROYAL MAIL (UK CLIENTS).

• PAYMENT SHALL BE MADE BY ELECTRONIC TRANSFER TO THE NOMINATED ACCOUNT

• ALL ARTWORK SUPLLIED MUST BE IN VECTOR FORMAT

PAYMENT ON PRESENTATION OF INVOICE TO: